Question 1

Do I need to know which finance product I need?

Accepted Answer

No. Most people who get in touch know what they are trying to achieve — grow the business, fund equipment, buy a property — rather than the specific finance product. Tell us the requirement in your own words and we will review it from there.

Question 2

What happens after I submit an enquiry?

Accepted Answer

Your enquiry is reviewed and a member of the Funding 360 team will get in touch using your preferred contact method to discuss the requirement and the next step.

Question 3

What information should I have ready?

Accepted Answer

It helps to know roughly what you want to fund, an approximate amount, why you need the funding and your preferred timescale. You do not need exact figures to start the conversation.

Question 4

Can I speak to someone before submitting detailed information?

Accepted Answer

Yes. You are welcome to call before completing the enquiry form, or submit a short enquiry and ask for a call back.

Question 5

Do you work with businesses outside London and Kent?

Accepted Answer

Funding 360 works with businesses, property investors and commercial borrowers across the UK. London and Kent reflect where Funding 360 has particular reach, not a limit on where enquiries are considered.

Question 6

How quickly will someone respond?

Accepted Answer

Funding 360 is built around a professional, responsive service. A specific response-time guarantee is not published here, but keeping the process moving is a core part of how enquiries are handled.

Question 7

Does submitting an enquiry guarantee funding?

Accepted Answer

No. Submitting an enquiry starts a conversation about your requirement — it is not a guarantee of funding, an offer of finance, or an approval decision.

Question 8

Am I committing to anything by getting in touch?

Accepted Answer

No. Getting in touch starts a conversation about your requirement. There is no obligation and nothing is committed on your behalf.

Question 9

What counts as a business finance requirement?

Accepted Answer

Business finance requirements typically relate to working capital, cash flow, expansion, stock, recruitment or acquiring another business. If your requirement does not fit neatly into a category, describe it in your own words — that is enough to start.

Question 10

Do you handle both property purchase and refinance enquiries?

Accepted Answer

Property-related enquiries are considered whether you are purchasing, refinancing, investing or progressing a development project. The exact routes available depend on the specifics of your requirement.

Question 11

Do I need to send documents with my first enquiry?

Accepted Answer

No documents are required to make an initial enquiry. If your requirement progresses, you will be told what information or documentation is relevant at that stage.

Question 12

Will submitting an enquiry affect my credit file?

Accepted Answer

Making an enquiry through this website does not itself involve a credit search. If a credit check becomes relevant later in the process, this would be explained to you first.

Questions people ask before getting in touch

Tell us what you're trying to fund.